Terms & Conditions
A legal disclaimer
Flexeez products are 3D printed items designed for light play, collection, and fidget use. While we take care to ensure quality and safety, all products are sold as-is with no guarantees beyond the description provided. Flexeez is not liable for any injury, damage, or loss resulting from the misuse of our products. Small parts may pose a choking hazard and are not suitable for children under 3 years old. By purchasing, you acknowledge that it is your responsibility to determine the suitability of our products for the intended recipient and use. Use of this website and purchase of any Flexeez item constitutes acceptance of these terms.
Terms & Conditions - the basics
By purchasing from Flexeez, you agree to the following terms and conditions. All Flexeez products are 3D printed in-house with care and attention. Due to the handmade nature of the process, slight variations or surface marks may occur — these do not affect the quality or functionality of the item. Flexeez toys are designed to be fun, safe, and suitable for children; however, they are not recommended for children under 3 years old due to small parts that may pose a choking hazard. Please supervise young children during use. Orders are typically processed within 1–3 business days. Returns or exchanges are accepted if the item arrives damaged or incorrect — please contact us within 7 days of delivery with a photo for support. Flexeez is not responsible for postal delays once your item has been dispatched.
T&C document
1. Introduction By accessing or using the Flexeez website, and/or purchasing products from us, you agree to be bound by the following Terms and Conditions. These terms apply to all users of the site, including browsers, vendors, customers, and others.
2. Product Information & Disclaimer Flexeez products are 3D printed, handmade items intended for decorative and light play use. Due to the nature of 3D printing, each item may have slight surface imperfections or small variations in finish. These are not considered defects and do not affect product quality.
Flexeez items are suitable for children, but not recommended for children under the age of 3 due to small parts which may pose a choking hazard. Supervision is recommended during use.
3. Pricing & Payment All prices listed on the site are in GBP. We reserve the right to change prices at any time. Payment must be made in full at the time of order via the payment methods provided on the website.
4. Order Processing & Shipping We aim to process and ship all orders within 1–3 business days. Delivery times will vary depending on the shipping option selected and destination. Once dispatched, we are not responsible for shipping delays or issues caused by third-party carriers.
5. Returns, Refunds & Exchanges If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order, including a photo of the issue. We will offer a replacement or refund where appropriate. Returns are not accepted for general wear, minor surface marks, or change of mind.
6. Intellectual Property All designs, images, and branding on the Flexeez website are the intellectual property of Flexeez and may not be copied, reproduced, or used without permission.
7. Limitation of Liability Flexeez is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products. It is your responsibility to ensure that products are appropriate for the intended recipient and use.
8. Governing Law These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be handled under UK jurisdiction.
9. Changes to These Terms Flexeez reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Last updated: June 2025
​